Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address when you fill out forms or contact us.
• Account Information: If you create an account, we collect login details and profile information.
• Payment Information: When making purchases, we may collect billing details (processed securely by third-party payment providers).
• Technical Data: IP address, browser type, device information, and browsing activity through cookies and analytics.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our services.
• To process payments and deliver products.
• To send transactional emails, such as order confirmations.
• To personalise your experience on our website.
• To communicate offers, promotions, and updates (with your consent).
• To comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third parties that help us operate the website, process payments, or deliver services.
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal information only for as long as necessary for the purposes stated in this policy or to comply with legal obligations.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request data portability.
• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights have been violated.

6. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is entirely secure.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Please review this page periodically for any changes.